Return Policy

Last Updated: January 2026

At BillAcceptors.us, operated by E & D Trading, Inc., we stand behind the products we sell and strive to ensure customer satisfaction. Please review our return policy carefully before making a purchase.

1. 30-Day Return Policy

We offer a 30-day return policy on eligible items. You may request a return within 30 days of receiving your order.

2. Eligible Returns

Returns are accepted on non-special order items only.

• Items must be unused, in original condition, and in original packaging
• All accessories, manuals, and components must be included
• Proof of purchase is required

3. Non-Returnable Items

The following items are not eligible for return:

• Special order items (ALL SALES FINAL)
• Items that have been installed, used, or modified
• Items returned without original packaging or missing components
• Clearance or final sale items (if applicable)

4. Return Authorization Required

All returns must be approved in advance. Please contact us to request a Return Authorization (RA) before sending any item back.

• Returns sent without authorization may be refused
• Customers are responsible for return shipping costs unless the item is defective or incorrect

5. Refunds

Once your return is received and inspected, we will process your refund.

• Refunds are issued to the original payment method
• Original shipping charges are non-refundable
• A 20% restock fee may apply

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.

• Include photos of the product and packaging
• We will resolve the issue promptly with a replacement or refund

7. Exchanges

Exchanges are handled on a case-by-case basis. Please contact us to discuss available options.

8. Contact Us

For return requests or questions, please contact us:

BillAcceptors.us
Operated by E & D Trading, Inc.
Email: support@billacceptors.us
Phone: (877) 922-6707